Privacy Policy

Create With Tech Ltd (CWT) operates cwt.build and provides software, product and academy services. This notice explains how we use information when you browse the website, contact us, create an account or use our learning and support features.

For privacy questions or requests about your information, email hello@cwt.build.

Enquiries and enrolment: we collect the details you submit, such as your name, email, phone number, course interests, experience, project requirements and messages, to respond and provide the services you request.

Accounts: we store account and profile details, authentication records and course preferences. If you choose Google sign-in, we receive the profile information needed to create or sign in to your account. Passwords are stored as hashes, rather than readable passwords.

Assessments: we process your answers, submitted work, scores, feedback and progress to run mock tests and show your results. Profile information and scores may appear in the academy leaderboard where that feature is used.

AI and live support: messages you send to Aria are processed using Anthropic’s AI service to generate replies. When you request live support, conversation history and messages are stored so our team can assist you. Contact details you choose to share may be stored with your enquiry. Please avoid sending sensitive information that is unnecessary for your request.

Newsletters: we store your email, subscription status and relevant interests or subscription source to manage updates. You can unsubscribe using the link in our emails or by contacting us.

Technical information: our hosting and security services may process IP addresses, browser information and request logs to deliver the website and prevent abuse. Forms may use Cloudflare Turnstile for spam protection.

We use information to respond to enquiries, provide accounts and learning services, support you, manage subscriptions, secure the website and understand its performance.

Where data protection law requires a lawful basis, we rely on providing a service or taking steps you request before a contract, legitimate interests such as security and responding to enquiries, consent for optional tracking and subscribed marketing, and legal obligations where applicable. You may withdraw consent without affecting processing that was lawful before withdrawal.

Essential login cookies: accessToken keeps authenticated requests working for up to 15 minutes; refreshToken allows your sign-in to be renewed for up to seven days. These are HttpOnly cookies and are used for account functionality, not advertising.

Cookie preferences: cwt_cookie_consent is stored in your browser’s local storage for up to 180 days before we ask again. Optional analytics and advertising are off until you choose to allow them. If browser storage is unavailable, your choice may apply only to the current page.

Analytics: when configured and accepted, Google Analytics 4 measures page views and interactions to help us understand site use. It may process online identifiers, device and browser information and usage events, and set cookies such as _ga and _ga_<identifier>, which typically last up to two years. These identifiers are not a guarantee of anonymity. Analytics is loaded separately from our advertising tags.

Advertising: if you accept advertising cookies, Google Tag Manager loads our Google Ads tags to measure campaign activity and conversions and support personalised advertising. Google may process identifiers and browsing activity. First-party cookies such as _gcl_aw typically last up to 90 days; Google may also use cookies on its own domains under its policies. Google’s privacy information is available at policies.google.com/privacy.

Use Cookie settings in the website footer, or the button below, to accept, reject or change your choices. Rejecting optional cookies does not prevent account access, enquiries or assessments. Withdrawing permission reloads the page to stop the affected scripts and removes known optional Google cookies accessible on our domain. We cannot remove cookies on Google’s domains; you can manage these through your browser. Withdrawal does not delete data previously collected.

Changing your browser settings or clearing site data may remove your saved choice and cause us to ask again. Browser controls can also block cookies, although blocking essential cookies may prevent sign-in.

We also use browser storage for requested features. Aria chat history uses cwt_aria_chat and is restored for up to 24 hours after it was saved; stale history is removed when the widget next checks it. Live support stores a session identifier and token in cwt_live_support, with a temporary pending token used when connecting.

Assessment drafts are saved in session storage so a refresh does not lose your answers during a test. Course explorer preferences and assessment review prompts use local storage. Some local storage has no automatic expiry and remains until the feature clears it or you clear browser site data. This storage is separate from optional advertising and analytics.

Our team and service providers process information needed to operate hosting, databases, email delivery, authentication, AI support and security. Relevant providers include Google for optional measurement, advertising and Google sign-in, Anthropic for AI chat, and Cloudflare for form protection. We may also disclose information where required by law or necessary to protect our services and users.

Providers may process information outside your country. The protections and transfer requirements that apply depend on the service and relevant data protection law. Contact us for information about the providers and transfer arrangements applicable to your data.

Retention depends on the record and its purpose: account and learning records support your ongoing access; enquiries and support records enable follow-up; subscription records manage delivery and unsubscribe requests. Limited records may be retained for legal requirements, security or resolving disputes. Contact us to request deletion or details about retention for a particular record.

We use safeguards including password hashing and HttpOnly authentication cookies. No website or storage system can guarantee complete security. Browser storage is held on your device and should be cleared when using a shared device if you do not want another user to access saved conversations.

Depending on the law that applies to you, you may ask to access, correct or delete your personal information, restrict or object to processing, or receive a portable copy. Email hello@cwt.build with your request. We may need to verify your identity before disclosing or changing account information.

You can withdraw optional tracking permission through Cookie settings and unsubscribe from newsletters separately. You may also complain to your local data protection regulator, including the Nigeria Data Protection Commission or the UK Information Commissioner’s Office where applicable.

We may update this notice as our services change. The date below shows when it was last revised.